Solutions

We inventory DIDs, toll-free routes, hunt groups, fax lines, and any analog devices that still need a home. Deliverables typically include a target dial plan, user/role matrix, and a porting checklist aligned to your carriers.

Whether you are moving to hosted UC or refreshing SIP trunks behind an on-prem system, we coordinate provisioning, pilot users, and test calls before the main event.

• Hosted VoIP / UCaaS rollout and handset staging
• SIP trunk design, codec choices, and SBC considerations
• Auto-attendant, queues, and business-hour rules

We align FOC dates, after-hours windows, and rollback steps. When multiple locations or legacy gear are involved, we sequence changes so dial tone returns predictably for staff and customers.

Voice needs consistent latency and sensible QoS on the WAN. After go-live, we tune hunt groups, voicemail, and reporting—and leave you with a short runbook for common moves, adds, and changes.